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North American Airlines Q/A
- Why is NAA discontinuing its scheduled service operations beyond May 19, 2008?
- When will NAA discontinue its scheduled service flights between New York and Georgetown, Guyana
- When will NAA discontinue its scheduled service flights between Baltimore / New York and Accra, Ghana
- When will NAA discontinue its scheduled service flights between Baltimore / New York and Lagos, Nigeria
- Does NAA have sufficient funds for refunding reservations beyond May 19, 2008?
- I booked my refundable or non-refundable flights for travel beyond May 19, 2008 on flynaa.com and paid by credit card. How do I get refunded?
- I booked my refundable or non-refundable flights for travel beyond May 19, 2008 through a travel agency. How do I get refunded?
- I traveled to my destination, but my return flight on NAA will be beyond May 19, 2008. What are my options?
- I want to make a reservation for flights before May 19, 2008. What should I do?
- Where can I find local contact information?
- Why is NAA discontinuing its scheduled service operations beyond May 19, 2008?
What makes NAA's scheduled service operations untenable is the rising cost of fuel, with jet fuel costs increasing 60 percent since 2005. This was a difficult decision, especially in light of the continuing support we have received from the governments and the traveling public in these markets. NAA's modern Boeing 757/767 fleet is in high demand and NAA will redeploy these aircraft profitably in the charter market.
- When will NAA discontinue its scheduled service flights between New York and Georgetown, Guyana
The last JFK GEO flight NA091 will depart JFK on May 19, 2008 and the return flight NA092 from GEO to JFK will depart GEO on May 19, 2008.
- When will NAA discontinue its scheduled service flights between Baltimore / New York and Accra, Ghana
The last BWI / JFK to ACC flight NA125 will depart JFK on May 18,2008 and the last return flight NA126 from ACC to JFK / BWI will depart ACC on May 20, 2008.
- When will NAA discontinue its scheduled service flights between Baltimore / New York and Lagos, Nigeria
The last BWI / JFK to LOS flight NA133 will depart JFK on May 17, 2008 and the last return flight NA134 from LOS to JFK / BWI will depart LOS on May 18, 2008.
- Does NAA have sufficient funds for refunding reservations beyond May 19, 2008?
Only NAA's scheduled service operations will be discontinued, but NAA will remain in business as an airline, and therefore sufficient funds for refunding reservations for travel beyond May 19, 2008 will be available.
- I booked my refundable or non-refundable flights for travel beyond May 19, 2008 on flynaa.com and paid by credit card. How do I get refunded?
NAA will automatically refund both segments of your reservation to the credit card used for the purchase; it may take up to 10 days to process the refund and will show on your next statement after the 10 day processing period.
- I booked my refundable or non-refundable flights for travel beyond May 19, 2008 through a travel agency. How do I get refunded?
You will need to contact your travel agency for a refund.
- I traveled to my destination, but my return flight on NAA will be beyond May 19, 2008. What are my options?
You can change your return travel date to a NAA flight prior to May 19, 2008 by contacting 1-800-FLY-NAA2, and NAA will waive the change fee, or NAA will refund the unused segment to the original form of payment.
- I want to make a reservation for flights before May 19, 2008. What should I do?
When your flight(s) take place before May 19, 2008 you can book on-line at flynaa.com, contact the NAA reservation center at 1-800-FLY-NAA2, one of our regional offices, or your local travel agency.
- Where can I find local contact information?
You will find relevant (contact) information on the NAA web-site at flynaa.com
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