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Unaccompanied Children
In the airline industry, children who travel alone and meet certain age requirements are called "Unaccompanied Minors". North American Airlines accepts unaccompanied minors with properly completed documentation to fly on its flights provided the child's itinerary does not require a change of aircraft. North American Airlines can only accept an eligible minor for transportation from an individual having proof of guardianship. Eligibility: An unaccompanied minor must be over the age of five and under the age of thirteen on the date of the start of travel. Minors between the age of twelve and eighteen are also entitled to special handling if requested by a parent or guardian. Charges: Unaccompanied Minor charge is $100.00 per segment for all North American Airlines' scheduled service destinations. Preparation: Proof of age is required at check-in. The adults who escort Unaccompanied Minors to the airport should be sure to bring the child's valid passport. Reservations: If booking a child under the age of thirteen traveling alone, please call 1-800-FLY-NAA2 to provide necessary drop-off, pick-up information. Airport Check-in: The parent/guardian accompanying the child will be asked to complete an Unaccompanied Minor Form. Information on the form includes the name, address, and phone number(s) of the persons escorting the child to the airport, and meeting the child on arrival. All items on the Unaccompanied Minor Form must be completed and all travel documentation provided before a child is accepted for travel on North American Airlines. A "Unaccompanied Minor Documents Pouch" will be prepared for the child during check in. This pouch contains all documents and forms required for the child's travel and should be worn by the child until the person designated on the unaccompanied Minor form accepts custody of the child at the destination. Departure: North American Airlines requires that the parent/guardian accompanying the child to stay with the child until he/she has boarded the aircraft. In addition, after the unaccompanied minors board the aircraft, the adults who escorted them to the airport are required to remain in the departure area until the aircraft has departed the gate and is airborne. Arrival: North American Airlines will not release Unaccompanied Minors to any person other than the individual designated on the form, and photo identification will be required to verify identity. Additionally, the person meeting the Unaccompanied Minor will be required to sign the Unaccompanied Minor Form. For this reason, it is imperative that the Unaccompanied Minor Form contain valid contact telephone numbers at both the departure and arrival cities. Should the Unaccompanied Minor not be bet as stated on the form, North American will take whatever action they consider necessary to ensure the child’s safe custody. This may include returning the Unaccompanied Minor to the airport of departure or release to authorities such as child welfare authorities or local police. North American Airlines employees or representatives are not permitted to take Unaccompanied Minors to their homes or to remain with them overnight in a hotel. Suggestions: Children may wish to bring a favorite toy, book, game, or entertainment device on their flight and should be provided with earphones for audible listening equipment. We strongly recommend that Unaccompanied Minors carry only personal use items onboard the aircraft. Children should be instructed to wait for instructions from our airline personnel at all times. The Flight Attendant will ask the child to remain on board at the destination until other customers have left the aircraft so that the Unaccompanied Minor may be assisted off the aircraft and his/her custody is accepted by airport customer service personnel. The deplaning process is a critical time for children to follow the instructions of the Flight Attendant and to await the Flight Attendants guidance and assistance leaving the aircraft. |
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